Connecting People
Yeastar Cloud
Lantel - Connecting People
Yeastar Cloud- P-Series Phone System
A full-featured Cloud PBX & UC solution
With a focus on delivering easy-first unified communications, Yeastar P-Series Phone System helps you connect dispersed teams, level up customer experience, streamline IT, and boost employee efficiency at all levels with all you need in one simple system
All-inclusive Call Center Features
Benefits
- No per agent pricing
- Allow agents to work anywhere
- Handle volume & resolve
- -Self Service Interactive Voice Response (IVR) Multi-level Multi-lingual Time condition-based Custom Greetings & Voice Prompts
- –Quality Assurance PCI-compliant Call Recording Call Monitor, Whisper, Barge-in Post Call Surveys*
- -Omnichannel Messaging SMS* Social Media* Message Queue* Message Detail Records*
- Wallboard & Real-time Analytics* SLA Monitoring & Notifications* Real-time and historical reports* IVR Reports Agent Performance Report Agent Call Summary Reports Agent Activity Reports Queue Performance Report Queue Callback Reports Queue Activities Reports Satisfaction Survey Reports Integrations CRM Integration* Helpdesk Integration*
- Seamless calling experience from Linkus Desktop Client
- Keep your original Teams using habits
- A fully-featured PBX within your Teams app
- Hassle-free installation and maintenance
- Start from Microsoft 365 Business Basic, don’t need a Teams calling license
